Frequently Asked Repair Questions

HOW LONG DOES JEWELRY REPAIR TAKE?
We typically estimate 10–14 days for most jewelry repairs. The exact timeline depends on the type of repair and how much work our goldsmiths have on their bench at the time. If you have a specific deadline, let us know when you bring your jewelry in and we'll do our best to accommodate it.

HOW MUCH DOES JEWELRY REPAIR COST?
The cost of jewelry repair depends on the type and complexity of the work, the time required by our goldsmiths, and the materials needed for the repair. Because the price of precious metals can change, repair costs can vary from piece to piece. For current pricing on a specific repair, call us at 262-884-9474 or bring your jewelry in for an evaluation.

CAN YOU REPAIR JEWELRY THAT WASN'T PURCHASED FROM RASMUSSEN'S?
Yes. We repair all kinds of jewelry, whether you purchased it from Rasmussen or somewhere else. If your jewelry needs repair, bring it in and we'll take a look.

DO YOU CLEAN JEWELRY?
Yes! Jewelry cleanings are always free. You don't need an appointment or even need to call ahead. Just stop into Rasmussen and we'll clean your jewelry for you.

HOW DO I KNOW IF MY JEWELRY NEEDS REPAIR?
We recommend bringing in jewelry that you wear regularly about every six months for an inspection. Regular inspections can help identify worn prongs, loose stones, thinning areas, and other potential problems before they become more serious.

If you're unsure whether your jewelry needs repair, don't hesitate to bring it in. We'd rather take a look and give you peace of mind than have you lose a stone or damage a piece that could have been saved.

DO YOU BUY JEWELRY?
Yes! We buy jewelry and can help you understand your options. Follow the link near the bottom of this page to learn more about selling your jewelry to Rasmussen.